<img alt="" src="https://www.365operation.com/807283.png" style="display:none;">

Pet Product Fulfillment Services

KSP stores and ships pet toys, treats, chews, accessories and packaged food for brands selling DTC, on marketplaces and into retail. Inventory sits in climate-controlled, FDA-registered storage. Edible lots are recorded with their expiry dates at receiving, the oldest-dated stock ships first, and orders received by 2 PM CST ship the same day.
  • Climate-controlled, FDA-registered storage
  • Lot and expiry tracked from receiving
  • 2 PM CST same-day cutoff
Get a Pet Fulfillment Quote See how lots and dates are controlled ↓

Veteran-owned 3PL. Built for brands shipping 500+ orders a month.

KSP warehouse associate packing a branded pet subscription box with treats and toys at a fulfillment station

What Is Pet Product Fulfillment?

Pet product fulfillment is storing, picking, packing and shipping pet goods for a brand: toys, accessories, treats, chews, supplements and packaged food. A pet product 3PL receives finished inventory from your manufacturer and tracks it by SKU. For anything a pet eats, it also tracks the lot and the expiration date. Each order ships to a customer, a marketplace or a retail account, and tracking and inventory counts flow back to your sales channels.
A pet catalog rarely behaves like a single product line. A rope toy and a bag of salmon treats can land on the same order, and they need different handling. The toy needs an accurate pick and a carton that fits it. The treats need a lot number, a date and storage that keeps them sellable, because somebody's dog is going to eat them. A pet 3PL worth hiring runs both workflows off one inventory, so the mixed order still ships as one box. Heavy bags of kibble bring their own freight math, and our pet food fulfillment guide walks through it.

Pet Toy, Treat and Accessory Fulfillment

One inventory, one order stream, and handling matched to what each SKU is.

Toys and enrichment

Plush, rope, rubber and puzzle toys live or die on pick accuracy and the right carton. Every unit is scan-verified against the order before it's packed.

Treats and chews

Each edible lot is recorded with its expiry date at receiving and allocated oldest-dated first, so short-dated product stays away from customers and retail DCs.

Packaged food and toppers

Food ships on weight, and large bags are welcome. Certified scales and dimensioners measure each packed carton, and the carrier is chosen on that measured weight.

Supplements and wellness

Chews, powders, oils and OTC medications for pets run on the same lot and expiry controls as supplement fulfillment.

Beds, carriers and bulky accessories

Collars weigh ounces; a dog bed is a big carton of mostly air. Bulky SKUs are slotted by size so they share orders with small items without slowing the pick line.

Subscription boxes and bundles

Monthly boxes, gift sets and variety packs are built on a 50,000 sq ft kitting floor and shipped on your schedule. See subscription box fulfillment.

Pet Product 3PL Responsibilities: What KSP Handles vs What Your Brand Owns

Pet brands often ask whether a 3PL is "FDA-compliant". The better question is which FDA rules reach the warehouse and which stay with you and your manufacturer. For packaged treats and food, the split is clear.

AreaKSPYour brand / manufacturer
Facility registration

KSP's facility is registered with FDA, and the registration covers animal food. Registration covers the building. It approves no product.

Your manufacturer registers its own facility. Formulas, labels and claims belong to you.

Storage conditions

Climate-controlled storage, racked by SKU and kept apart by lot.

Tell us about any storage limits printed on the label or spec sheet.

Lot and expiry records

Recorded at receiving and kept per lot and per shipped order.

You set the lot code format and the date on the package.

Recalls

Holds the lot, quarantines stock on hand and lists every shipped order.

You decide on the recall, handle any notice to FDA and contact customers.

Retail requirements

Labels, cartons and routing built to each retailer's guide; orders over EDI through SPS Commerce.

Vendor setup, item data and the retailer agreement.

KSP's FDA registration is a facility registration. It is not an FDA approval, certification or endorsement of your product, and this page never uses it that way.

How Pet Orders Move Through KSP

Five steps in Logiwa WMS, from the dock door to the carrier. Edible SKUs carry their lot and date through every one.

  1. Receive and record

    Inbound product is counted against your ASN. Edible SKUs get their lot number and expiration date entered before the stock can be sold, and crushed or unlabeled cases are held and reported.

  2. Store by SKU and lot

    Product goes into climate-controlled storage, with each lot tracked separately so the system always knows which one it is picking.

  3. Allocate oldest-dated first

    Orders pull the earliest-dated sellable lot (FEFO), which keeps older treats and food moving before they age out.

  4. Pick, verify and pack

    Associates scan the tote and each unit, and the WMS rejects a mismatch before packing continues. Tins and heavy bags go into cartons sized to protect them.

  5. Ship and report

    Orders received by 2 PM CST ship the same day. Tracking flows back to your store or marketplace, and each order keeps the lot it shipped from.

How KSP Controls Lots, Dates and Damage

Pet customers leave over two kinds of mistakes: the wrong item in the box, or the right item arriving dented, split or close to its date. The checks sit where each one starts.

When orders move through fulfillment

  1. Identify the tote

    The associate scans the tote barcode, which ties the pick to the right container.

  2. Verify the item

    The unit barcode is checked against what the WMS expects. A mismatch doesn't register and has to be fixed before the order moves on.

  3. Measure the packed carton

    Cartons cross certified scales and dimensioners before labels print. The measured weight and dimensions feed the manifest and multi-carrier rate shopping, which matters most on heavy food and bulky beds.

Less travel. More time for verification.

60 Locus robots carry order totes through picking. Associates walk less and spend that time picking and verifying.
Locus robots on the floor
60
Kitting floor
50k sq ft
Same-day cutoff
2 PM CST
Fulfilled from KSP's climate-controlled, FDA-registered facility in Brooklyn Park, MN: about 225,000 sq ft with 29 dock doors.

What Happens When a Pet Product Lot Is Pulled

Pet food and treat recalls move fast and get noticed. The recall decision is yours. KSP's job is to stop the lot and tell you which customers have it. This is the sequence.
  1. 01

    Hold the lot

    The affected lot goes on hold in the WMS, so no new order can allocate it. CHECKPOINT: Lot status set to hold

  2. 02

    Quarantine the stock

    Units still on hand come out of pickable locations and are kept apart. CHECKPOINT: On-hand count by location

  3. 03

    Trace shipped orders

    Order records are searched by lot to list every shipment that received it. CHECKPOINT: Order list with ship dates and destinations

  4. 04

    Report and disposition

    You get the order list and the on-hand count, then decide whether stock is returned, destroyed or reworked. KSP carries out the instruction and records it. CHECKPOINT: Disposition record

Ask how recall tracing works for your SKUs

Sell Pet Products DTC, on Marketplaces and Into Retail

Pet brands tend to grow into channels one after another: a Shopify store, then Amazon, a wholesale account on Faire, then a retailer that orders over EDI. One inventory feeds all of them. Retail orders run through SPS Commerce, and each retailer's labeling and routing rules are set up before the first PO ships. If you're new to retail EDI, read how KSP handles EDI compliance with SPS Commerce.
DTC storefront Shopify / Shopify Plus
Direct connector
Marketplace (seller-fulfilled) Amazon
Connector
Marketplace Walmart Marketplace
Connector
Wholesale marketplace Faire
Connector
Retail EDI SPS Commerce
EDI via SPS
Social commerce TikTok Shop
Connector
ERP NetSuite
Connector
DTC storefront Adobe Commerce (Magento)
Connector
See all platform connections

What Drives Pet Fulfillment Cost

Two pet brands shipping the same number of orders can get very different quotes. These inputs set the number.
Private-label dog food, cat food, treats and pet toys laid out with a packing slip and shipping box for pet product fulfillment
Product size and weight
A chew toy and a large bag of kibble cost differently to store, pick and ship. Carrier charges follow measured weight and dimensions, so heavy and bulky SKUs drive the shipping line.
SKUs, sizes and lots
Every color, size and flavor is its own SKU and location. Edible SKUs add a lot and a date to track on top of that.
Orders and units per order
Pick and pack are priced per order and per unit, so a three-toy bundle costs differently from a single.
Kits, bundles and subscription boxes
Variety packs, gift sets and monthly boxes add assembly and inserts. See kitting and assembly.
Channel mix and returns
Retail orders carry labeling and routing rules. Returned treats and food are inspected and dispositioned, and they don't go back on the shelf.

Send these for an accurate quote

Give every 3PL you compare the same spec, and ask which receiving, storage, pick, packaging and returns charges sit inside the quoted rate and which are billed per touch.
  • Monthly orders and average units per order
  • SKU count, including sizes, colors and flavors
  • Weight and dimensions of your heaviest and bulkiest SKUs
  • Which SKUs are edible, and how lots and dates are printed
  • Channels: DTC, Amazon, Walmart, Faire, retail EDI
  • Packaging spec, kits, bundles or subscription boxes
Get a Pet Fulfillment Quote

Pet Brand Fulfillment Guides

Longer reads on the problems pet brands bring to a 3PL.

Retention Is an Operations Problem

Why delivery speed, lot tracking on treats and subscription kitting decide whether pet customers reorder.

Read the retention guide

7 Checks Before Choosing a Pet 3PL

Lot tracking, accuracy, peak capacity, integrations, support and pricing: what to ask a pet 3PL before you sign.

Read the 7 checks

FDA, AAFCO and Lot Tracing for Pet Brands

Where growing pet brands hit trouble: FDA and AAFCO rules, lot tracing, the cost of shipping in-house and retail pallet orders.

Read the pet logistics guide

Pet Product Fulfillment FAQ

What does a pet product 3PL do?

A pet product 3PL stores your inventory and ships your orders: toys, treats, chews, accessories, pet supplies and packaged food. It receives stock from your manufacturer and tracks it by SKU, and by lot and expiration date for anything a pet eats. Then it picks, packs and ships each order to customers, marketplaces and retail accounts, and sends tracking and inventory counts back to your sales channels.

Is your pet product storage climate-controlled?

Yes. Pet inventory is stored in KSP's climate-controlled, FDA-registered facility, which keeps treats, chews and food in sellable condition through summer heat and winter cold. KSP doesn't offer refrigerated or frozen storage, so raw and fresh-cooked diets need a cold-chain partner.

Do you track lots and expiration dates on treats and food?

Yes. Lot numbers and expiration dates are recorded at receiving, before the stock can be sold. Orders are allocated first-expiring-first-out, so older product ships first, and every shipped order keeps the lot it came from. If a retailer requires minimum remaining shelf life at delivery, that rule is set for that channel before launch.

Can you trace a pet food or treat recall to specific orders?

Yes. KSP puts the affected lot on hold so no new order can pick it, quarantines the units on hand and gives you the list of orders that received it. The recall decision, any notice to FDA and the message to your customers stay with your brand.

Do you ship pet products to retailers?

Yes, Chewy included. Retail orders run over EDI through SPS Commerce, with each retailer's labeling, carton and routing requirements set up before the first purchase order. Amazon, Walmart Marketplace and Faire orders come in through connectors and ship from the same inventory as your DTC store.

Can you handle pet subscription boxes and bundles?

Yes. Monthly boxes, gift sets and multi-packs are built on KSP's 50,000 sq ft kitting floor, then shipped on your schedule or stored as finished SKUs. Send your box contents and cadence, and the quote covers assembly, inserts and outbound shipping.

How do you handle holiday and promotion peaks?

Share your promotion calendar and forecast with your account manager early. KSP plans labor around it and can pre-build bundles and gift sets before the rush, so peak orders pick as single finished units. Inventory and order status stay visible in the portal the whole way through.

Can you store flea and tick products or aerosol grooming sprays?

Send the safety data sheet for any SKU in those categories before onboarding. KSP doesn't run a hazmat program, so a product with a hazmat or limited-quantity shipping classification is reviewed SKU by SKU before we accept it.

Is there a minimum volume?

KSP works with brands shipping 500 or more orders a month.

Get a Pet Fulfillment Quote

Send your monthly orders, your SKU list, your heaviest items and the channels you sell through. KSP comes back with a receiving and storage plan and a quote built on that spec.

No spec yet? A SKU list and last month's order count are enough to start.

Get a Pet Fulfillment Quote Call 763.296.1288