Jewelry & Accessories Fulfillment With Screened Staff and Gift-Ready Packing
- order accuracy across 32.1M orders
- 99.999%
- days of CCTV footage kept
- 90
- Locus robots on the pick floor
- 135+
- CST cutoff for same-day shipping
- 2PM
What a Jewelry 3PL Handles
A jewelry 3PL receives a brand's finished pieces, stores them under access control, picks each one by barcode scan, packs it in the brand's own box or pouch with its cards and certificates, ships it, and inspects what comes back. Jewelry fulfillment adds two jobs most products skip: shrink control and presentation.
A ring fits in a pocket, and a style sold in several sizes and metals gives you pieces that look alike in a poly bag. Gift buyers judge the box as well, so your packaging has to arrive the way you designed it.
So a jewelry program needs more than the standard order fulfillment flow. It needs to show who can reach the stock, how every piece gets counted, and how each order leaves the building looking like your brand.
Who Can Touch Your Inventory
Every 3PL calls its warehouse secure. Here's what that means in our building, control by control.
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Screened and Credit-Checked Staff
Every employee is background-screened and credit-checked before working the floor. The credit check is there to cut fraud risk on stock that's easy to resell.
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Electronic Entry
Electronic entry access limits who gets into the building and when.
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CCTV Kept 90 Days
Cameras record the floor and footage is kept for 90 days. If a customer says a box arrived short, the footage from that pick and pack date is still there when you ask.
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A Floor-to-Ceiling Cage
High-value pieces go in our floor-to-ceiling security cage instead of open shelving.
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Fire Protection
The building was purpose-built in 2021 with ESFR sprinklers throughout.
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We Pay for What We Lose
If we lose or damage a unit in our building, we pay its cost. That puts the risk of shrink on us, where the controls are.
Every Piece Accounted For, From Receipt to Pack Bench
Shrink hides in the gaps between the dock and the box. We close each gap with a count or a scan, so a missing piece shows up on our records before it shows up in a customer complaint.
- 01
Receiving
Inbound pieces are counted and scanned against your advance ship notice before any of them can be sold. A short or mislabeled shipment is flagged to you before it can turn into an oversell.
- 02
Storage
Each SKU gets its own bin location. Stock by SKU shows in your client portal in real time.
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Picking
Every pick gets an RF barcode scan against the order line before it goes into the tote. Our 135+ Locus robots carry the totes, so associates spend their time picking and verifying.
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Cycle counts
Our scheduled cycle counts are included at no charge. A gap turns up on a count weeks before it would turn up at your year-end inventory.
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Serial capture
When a watch or fine piece carries a serial number, we capture it, so you can see which serial went to which customer. More on serial number tracking.
Ring Sizes, Metals and Chain Lengths Without Swaps
How every jewelry pick is verified
- 1
One Variant, One Barcode
Every size, metal and finish is its own SKU with its own barcode, UPC or your own. Necklaces split by length (16, 18 and 20 inch), earrings by finish and back type.
- 2
Location and Item Both Scan
The bin barcode and the item barcode both have to match the order line before a pick counts. A size 7 from the next slot doesn't register.
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Sets Built as Their Own SKUs
Stacking ring sets and earring-and-necklace pairs are built ahead and given their own SKU, so a set ships as one scan instead of three.
Boxes, Pouches, Cards and Certificates: Packing Jewelry to Spec
Your packing spec is set per SKU at onboarding and shown to the packer at the bench, so the hundredth order looks like the first.
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Your Packaging, Every Time
Box or pouch, anti-tarnish strip, polishing cloth, care card, ribbon or sticker. We pack to your components, instructions and packaging.
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Certificates With the Right Piece
For serialized pieces, the serial is scanned at pack-out and the certificate or appraisal card carrying that serial goes in the same box.
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Gift Notes From Your Store
Gift notes are part of your pack spec. The gift message field from your store gets mapped before go-live, so each note matches its order.
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Packaging Counted Like Product
Boxes, pouches and cards are received and stored as components with their own counts, so you see a packaging shortfall in October instead of in the middle of December orders.
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Gift Sets Built Ahead
Holiday bundles are built on our 50,000 sq ft kitting floor and checked against a bill of materials before they close. See how gift sets and holiday bundles go from loose components to finished SKUs.
Getting a High-Value Parcel to the Door
Buyers ask who pays when a necklace goes missing. The answer depends on where the piece was, so here's the split, stage by stage.
| Where the piece is | Who covers a loss | What we set up |
|---|---|---|
| In our building | We do. If we lose or damage a unit, we pay its cost. | Screened staff, the cage, CCTV, a scan on every pick and scheduled cycle counts. |
| With the carrier | The carrier's declared value coverage, or your own shipping insurance | A declared value set per order. Labels rate-shopped across carriers on the measured carton, or a carrier's guaranteed service when you choose one. |
| At the customer's door | Your shipping insurance or your store's policy | Signature required per order, for example on every order above a value you pick. |
For the difference between warehouse liability and shipping insurance, read what a 3PL's coverage pays for. International orders ship to 220+ countries, with duties prepaid when you want the customer to pay nothing at the door.
Inspecting Returned Jewelry Before It Goes Back on Sale
Returns are where worn, damaged or swapped pieces come back into your stock. Each one gets checked before the next customer can buy it.
- 01
Right piece
The item is scanned against the original order. Serialized pieces must match the serial that shipped, which catches a swapped return.
- 02
Condition
Stones present, clasps and posts intact, no wear, tarnish or scratches, and the box and certificate back with it.
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Your rules
Pierced earrings follow your hygiene rule at the bench, whether that's quarantine or disposal.
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Graded and reported
Each return is graded to restock, quarantine or disposal. Sellable pieces go back to available stock, damaged ones are documented, and you get a report of every return and its condition.
Watches, Bags, Belts, Sunglasses and Hair Accessories
Accessories share a customer with jewelry but not a carton size. We hold them in the same inventory and pack each type the way it travels best.
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Watches
Watches with a small cell installed ship by ground as non-hazmat, set up SKU by SKU at onboarding. We don't take loose spare batteries or power banks.
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Handbags and Wallets
Stuffed and bagged to your spec. Every packed carton crosses a certified scale and dimensioner before its label prints, so the billable weight is known at pack-out instead of on a carrier adjustment weeks later.
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Sunglasses and Frames
Packed in their case and boxed to your spec, so lenses and hinges arrive the way they left.
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Belts, Scarves and Hair Accessories
Light and often added to a jewelry order. A necklace and a bag on the same order are picked to one tote and packed as one shipment.
Valentine's Day, Mother's Day and December for Jewelry Brands
Jewelry has three gifting peaks a year, and each one ends on a date the customer can't move. We prep each peak with you before its orders start.
| Peak | When orders build | Prep we do with you |
|---|---|---|
| Valentine's Day | Late January to the second week of February | Packaging counted against your forecast in January, and Valentine's gift sets built ahead. |
| Mother's Day | Mid-April to early May | Gift sets and card inserts staged, and last-order dates on your site set to the carrier calendar. |
| December holidays | Black Friday through the last carrier cutoff | Holiday bundles built in October, packaging restocked, and your last-order dates set from this year's carrier holiday cutoffs. |
Orders in by 2 PM CST ship the same day, through every peak. Your account manager responds to any issue within our 2-hour SLA. Store orders for the same holidays ship to each retailer's routing guide through our retail and wholesale fulfillment.
KSP is efficient and professional in every way: orders are filled correctly, efficiently, quickly, and with top service. They find the best and most cost effective way to ship. When we make mistakes—and we do—they catch them and come to us.
Jewelry Fulfillment FAQ
Who handles jewelry inventory at KSP, and how are they screened?
Every employee is background-screened and credit-checked before working the floor. Building entry is electronically controlled, and CCTV footage is kept 90 days.
What happens if a piece goes missing in your warehouse?
If we lose or damage a unit in our building, we pay its cost. Our scheduled cycle counts, included at no charge, are how a gap gets found early.
Do you have secure storage for high-value jewelry?
Yes. High-value pieces are stored in our floor-to-ceiling security cage.
How do you keep a size 6 ring from shipping as a size 7?
Every ring size and metal is its own barcoded SKU in its own bin, and every pick is scanned against the order line. We hold 99.999% order accuracy across 32.1M orders.
Can you pack orders in our own boxes and pouches with a care card?
Yes. Your boxes, pouches, cloths and cards are stored as components with their own counts and packed to a spec set per SKU.
Can you require a signature on high-value jewelry orders?
Yes. Signature required and a declared value can be set per order, for example on every order above a value you choose.
How are returned rings, necklaces and earrings inspected?
Each return is checked for the right piece, missing stones, clasps, wear and tarnish, then graded to restock, quarantine or disposal under your rules. You get a report of every return.
Do you ship watches that contain batteries?
Yes, when the cell is installed in the watch. They ship by ground as non-hazmat. We don't take standalone batteries or power banks.
Does our store connect to your warehouse?
Yes. Any platform connects, through Logiwa or our custom API, and we build a new connection in as little as a week.
Is KSP a fit for a small jewelry brand?
We're built for brands shipping 500+ orders a month. We're not the cheapest 3PL, and we show you why, line by line, on a quote built on your business.
Would You Know If a Ring Went Missing Today?
Tell us what you sell and how you pack it. We'll show you who would touch your stock, how every piece gets counted, and what fulfillment would cost.
- Answer five quick questions about what you ship and where you sell, with rough numbers.
- A KSP rep gets in touch within 1 business day to set up a short call and hear what you need.
- We build a fulfillment plan and a quote around your line, then walk you through both line by line.
If we lose or damage a unit in our building, we pay its cost.
No obligation, and nothing to send or prepare.
Not ready to talk yet? Get the Fulfillment Fee Checklist: the 14 lines a 3PL can bill you for, with the question to ask about each one.
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Our team will reach out to set up an initial call about your custom fulfillment plan.