Complex fulfillment, built for growing brands.
The 14 line items 3PLs bury in invoices. Audit your current bill in 10 minutes.
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kitting
prep
We've built 20.9 million kits and shipped 32.1 million orders since 2012, mostly the stuff a cookie-cutter warehouse won't handle.
A lot of fulfillment warehouses are built around one-item orders. Pick it, drop it in a mailer, print the label. Once your orders include kits, bundles or retail builds, you need people who count every component and check the box before it ships. That's the work KSP was built for.
Every kit checked against its spec
Subscription boxes with a new product mix every month. Bundles whose insert changes each cycle. Retail displays built to a routing guide and an exact store count. KSP was founded on this work in 2012, and it runs on a dedicated 50,000 sq ft kitting floor where every kit is checked against its bill of materials before the lid closes.
Quick ticket resolution
Your account manager works on our floor, 30 feet from your pallets, with a direct number during work hours. They don't open a ticket. They go look at your stuff. One brand waited three weeks for their old 3PL to resolve an inventory problem. The same kind of problem here closes in as little as 10 minutes.
Integrated in under a week
Shopify connects in as little as 20 minutes. A heavy API or ERP build takes under a week, because our tech team works in this building. Typical 3PL integrations run 1–12 weeks. If Q4 is your deadline, we'll still get you shipping efficiently during the peak season.
We'll map your order flow before you move a pallet.
KSP was founded on kitting
- Orders shipped
- 32.1M
- Items fulfilled
- 984M
- Locus robots on the floor
- 135+
- FDA-registered, ISO 9001:2015-compliant
- 225,000 sq ft
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What KSP offers
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Custom kitting & assembly
Multi-component kits built to your spec: retail-ready sets, promotional kits, marketplace multipacks. You approve the first build, and every box after it is checked against it. -
Subscription box fulfillment
Monthly builds with changing inserts and presentation that survives unboxing videos. 50,000 sq ft of dedicated kitting floor for the 3–4 days a month your volume lives. -
Amazon FBA prep
FNSKU labeling, polybagging, bundling, case and pallet prep that passes Amazon's checks. One seller's record with us: “100% FBA compliance since switching.” -
Display assembly & co-packing
POP/PDQ displays, shelf-ready packaging, retail rollout pallets. For one Target display program, KSP built 611 store-specific pallets and delivered all 611 stores on time, with ~25,000 overage cartons labeled and palletized to the routing guide. -
Retail & EDI fulfillment
B2B pallets to Target, Walmart, Costco and Amazon DCs from the same inventory as your DTC orders.
How the move to KSP works
- 01
Map the operation first
We review SKUs, dimensions, weights and handling needs, and map your integrations before anything moves. You'll know what each invoice line means before you commit. - 02
Phased transfer, zero order gap
Inventory moves in planned phases so orders never stop. One brand went from first conversation to shipping without a day of downtime. - 03
Your build, approved by you
You approve the first article, and it becomes the standard every box is checked against. - 04
Change without red tape
One client asked for return postcards in every shipment. It was live in days, with no change order. Another needed a loaded truck pulled back: “found the shipment, pulled it, reversed the transaction, and returned the items to stock, within minutes.”
What changes when you move to KSP
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Answers within 2 hours
Your dedicated account manager works on the floor, so everyday issues get answered within 2 hours instead of sitting in a ticketing black hole for weeks. -
You can see everything, right now
Live order status from receiving to doorstep, for you and your end customers. No more “label created” sitting on a tracking page for three days while your support inbox fills up. Real-time inventory counts match what's on the shelf. -
One inventory for every channel
DTC parcels, Amazon FBA and wholesale pallets ship from the same stock in the same building, so no capital sits split across warehouses. Your dashboard shows one count. -
Robotic picking with human quality control
135+ Locus autonomous mobile robots work the floor, with 10 million picks and counting. Orders received before 2 PM CST ship the same day. Every pick is barcode-scanned, KSP-reported order accuracy is 99.999%, and the WMS runs lot control and FEFO tracking for supplements, CBD and other regulated goods. When customers needed it, KSP picked and packed orders in under 30 minutes while maintaining 99.999% order accuracy.
From weeks to 10 minutes: the linen brand case study
Premium linen brand · Switched 3PLs before peak season
We had goods we couldn’t sell because they weren’t received correctly—and we couldn’t get anyone to fix it. This was going into November.
- Problem resolution
- Weeks with the old 3PL. About 10 minutes at KSP.
- Receiving errors
- Recurring errors that blocked sales. Eliminated at KSP.
- Process changes
- Change orders and red tape before. Live in days at KSP.
- Urgent order changes
- “Let me check” before. Intercepted and reversed in minutes at KSP.
What customers say about KSP
Believe me when I say that I’ve seen a lot of warehouses. I would eat off the floor at KSP and put their customer service up against anyone. The process/flow, pride, discipline, and efficiencies had militaristic flavor. Top notch. We really look forward to building a huge business together!
KSP has been instrumental in enabling us to seamlessly launch and scale both our direct-to-consumer and retail businesses. They successfully navigated the complexities of our product's regulatory requirements, and their commitment to excellence has been a key factor in our success!
I’m loving your warehouse solution and wonder why I did not do this years ago. We really appreciate how smooth the transition was and how helpful everyone is with the onboarding. Thank you to all involved!
Who KSP ships for
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Beauty & cosmetics
Launch spikes, lot tracking, gift sets and PR kits. -
Supplements & wellness
Lot and expiry control and retail-ready shipping. -
Pet products
Toys, accessories and treats for DTC and retail. -
Subscription boxes
Cycle-date builds and planned ship waves. -
Home, kitchen & garden
Kitchen tools, baking supplies, home organization and gardening products. -
B2B & retail / EDI
EDI orders, routing-guide labels and pallets to retail DCs.
Sales Channels and Marketplaces KSP Connects To
Ground delivery anywhere in the contiguous US in 1–3 days
Questions brands ask before they switch
What does KSP Fulfillment do?
KSP Fulfillment is a veteran-owned 3PL in Brooklyn Park, MN. We receive and store inventory, build kits, bundles, subscription boxes and retail displays to your spec, and ship DTC parcels and B2B pallets from the same building.
Do you handle both DTC and B2B (wholesale/retail) orders?
Yes, both from the same inventory pool. DTC parcels go out via multi-carrier small parcel. Retail and wholesale pallets ship LTL/FTL with EDI compliance through our SPS Commerce partnership.
How fast can we onboard?
One brand was integrated and shipping the next day. Onboarding takes days, not weeks. Phased inventory transfer keeps orders running during the move.
What order volumes do you work with?
Our sweet spot is 500–10,000+ orders per month with a focused SKU count. We handle subscription peaks, viral spikes and Q4 surges with our fleet of 135+ Locus robots plus seasonal flex capacity.
Where are you located?
Our primary warehouse and headquarters is at 8100 Oxbow Creek Dr, Brooklyn Park, MN 55445 (Minneapolis–St. Paul metro), with a second rail-adjacent facility in Fridley, MN. We serve local Minnesota businesses and national ecommerce brands alike, with ground delivery anywhere in the contiguous US in 1–3 days and nationwide 2-day delivery via overnight service.
Does KSP ship internationally?
Can we tour the warehouse?
Yes, and we encourage it. See the kitting floor, the robots, and your future inventory's shelves before you sign anything.
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