We compared nine ecommerce fulfillment companies to find the best 3PL companies for ecommerce brands in 2026, and scored each one on published order accuracy, warehouse footprint, kitting and retail EDI, store integrations, pricing and public reviews. KSP Fulfillment is our top pick for brands shipping 500+ orders a month to consumers and retailers, because it ships kits, parcels and retailer purchase orders from one building at 99.999% order accuracy across 32.1M orders. Every ecommerce 3PL below comes with its numbers and the type of brand it fits.
Key takeaways
- KSP Fulfillment ranks first for brands shipping 500+ orders a month to consumers and retailers from the same stock. Every pick gets an RF barcode scan, order accuracy is 99.999% across 32.1M orders, and KSP pays the cost of any unit it loses or damages. Kits, parcels and EDI retail orders all ship from one ~225,000 sq ft building.
- Four needs KSP doesn't cover each have a specialist here. Warehouses outside the US: ShipBob lists 50+ fulfillment centers across the US, Canada, the UK, the EU and Australia, and ShipMonk has buildings in Canada, the UK and the Czech Republic. Frozen and refrigerated storage: Stord. Certified food-grade space: Saddle Creek. Products over 10 pounds: Red Stag.
- Check the integration before the price. Ask how orders get from your Shopify, BigCommerce, Magento, Salesforce Commerce Cloud or Ecwid store, and from SPS Commerce for retail POs, into the 3PL's warehouse system, and how fast counts and tracking flow back.
- None of the nine publishes a full rate card. LVK charges one rate per shipped order plus storage and listed extras, ShipMonk publishes the formula behind its monthly floor, and the rest quote case by case. Ask each 3PL to walk you through an invoice built on your own orders before you sign. KSP does that line by line.
Before you request quotes, check each one against the 14 fees on the Fulfillment Fee Checklist, so every quote you compare covers the same lines.
What does an ecommerce 3PL do, and what gets confused with one?
An ecommerce 3PL (third-party logistics provider) receives your inventory, stores it, picks and packs each order and ships it to your customer or your retailer. It bills you for receiving, storage, pick and pack, packaging and postage, plus extras like kitting, returns and Amazon FBA prep. Brands usually hire one when packing in-house starts eating the team's week, or when a retailer purchase order arrives with a routing guide attached.
Four other kinds of company show up in the same searches:
- Freight 3PLs and brokers. Most of the biggest names on revenue rankings move freight. C.H. Robinson, for one, manages 37 million shipments a year by truckload, LTL, intermodal, ocean and air through 450,000 contract carriers.
- Warehouse software vendors. ShipHero sells a warehouse management system. Its fulfillment network now operates as LVK, which runs on ShipHero's software.
- Prep centers. A prep center labels, bundles and boxes inventory for Amazon FBA and sends it on to Amazon's warehouses.
- 4PLs. A 4PL manages several 3PLs and carriers on your behalf and leaves the warehouse work to them.
Ecommerce 3PLs also split by network. Multi-node 3PLs like ShipBob, Stord and Flowspace spread your inventory across many buildings to shorten ground transit to each region. A single-building 3PL like KSP keeps every unit in one count, so kits, DTC orders and retail POs draw from the same stock instead of four or five regional piles.
How did we rank these 3PL companies?
We read each 3PL's own website, terms of service and review profiles on October 16, 2026, and re-read every Trustpilot, Shopify App Store and BBB rating on October 30, 2026. Competitor numbers come from those pages unless an entry names another source. We scored each one on six questions a brand asks before it signs, and they are also the columns of the comparison table:
- Best for. Is this 3PL built for a brand like mine? The product type, order volume or channel each 3PL names as its focus, plus any fit limits its own pages state.
- Published order accuracy. Which accuracy number goes into my contract? The accuracy figure on each 3PL's site, and what it counts. At 5,000 orders a month, 99.9% means 5 wrong orders a month and 99.999% means one every 20 months.
- Kitting and retail EDI. Can my kits, DTC parcels and retail POs ship from one inventory count? Whether the same network builds kits and ships EDI retail orders next to DTC parcels, per its service pages.
- Warehouses. Do I need stock in several regions, or one count that reaches the whole US? The count and countries of fulfillment centers each 3PL publishes. More buildings shorten ground transit, and one building keeps every unit in one count.
- Published pricing. Can I see what a normal month costs before I sign? Whether rates, fee formulas or spend floors are public, and what they say.
- Public reviews. Star rating, total review count and reviews from the last 12 months on a named platform: Trustpilot for the eight competitors, plus the Shopify App Store where a listing exists, and Google for KSP. Last-12-month counts were read from each Trustpilot profile on October 30, 2026. Trustpilot's score formula weights newer reviews more heavily than older ones. Each cell also carries the company's BBB rating where a BBB business profile exists, read October 30, 2026. BBB accreditation is a separate program the company pays for, and only ShipBob holds it among these nine.
When a 3PL's own pages disagree with each other, we used the figure on its homepage or newest dated page and noted the conflict.
What are the best 3PL companies for ecommerce brands in 2026?
KSP ranks first because it was built for the brand this list is for: 500+ orders a month, DTC and retail from the same stock, and kits in the mix. The other eight are ordered by how closely they fit that brand. Where one covers something KSP doesn't, such as warehouses outside the US or frozen storage, its entry says so. Every entry ends with the brand it suits and the limits its own pages state.
1. KSP Fulfillment, best for DTC and retail brands that build kits
KSP is a veteran-owned 3PL that John Gamache founded in 2012 as Kitting Solutions Plus. Every order ships from one ~225,000 sq ft building in the Midwest for quick coast-to-coast reach, with 29 dock doors and a 50,000 sq ft kitting floor. KSP has built 20.9M kits since 2012.
- Accuracy: 99.999% order accuracy across 32.1M orders, and 99.95% shipping accuracy. Every pick gets an RF barcode scan against the order, and a mismatch stops the workflow until it's corrected. If KSP loses or damages a unit, KSP pays its cost.
- Speed: 135+ Locus AMR robots carry totes to the pickers, and orders are picked and packed in under 30 minutes. Orders in by 2 PM CST ship the same day. Ground delivery reaches anywhere in the US in 1 to 3 days, 2-day delivery anywhere in the US is available through overnight service, and international orders go to 220+ countries.
- Retail: DTC parcels, Amazon FBA prep and EDI retail orders through SPS Commerce pull from one inventory. UCC-128 carton labels are verified before cartons close, and the ASN goes out before the truck leaves.
- Integrations: stores and marketplaces connect through Logiwa or KSP's own API, and KSP builds a new connection in as little as a week.
- Service: your account manager works 30 feet from the warehouse floor, and you get their phone number for work hours.
- Pricing and reviews: no public rate card. Sales walks every prospect through a sample invoice, line by line, before anyone signs. Google rating 4.5 as of October 29, 2026, and a BBB A+ rating. KSP gives client references on request, and brands can tour the building before they sign.
Storage is climate-controlled and FDA-registered. The U.S. Small Business Administration's district office named KSP its 2026 Veteran-Owned Small Business of the Year.
Best suited for: DTC and retail brands with 500-10,000+ orders per month that need kitting, retail compliance and 99.999% order accuracy from one building. Electronics, wearables and battery toys with built-in cells ship by ground as non-hazmat, and glass gets packed in house. KSP doesn't offer refrigerated or frozen storage or warehouses outside the US.
2. ShipBob, best for brands that want warehouses in several countries
ShipBob was founded in 2014 by Dhruv Saxena and Divey Gulati and is based in Chicago. Its homepage lists 50+ fulfillment centers across the world (some ShipBob pages say 60+), with warehouses in the US, Canada, the UK, the Netherlands, Spain and Australia. It reports 300M+ orders fulfilled through its network.
- Accuracy: 99.97% order accuracy, measured on DTC outbound orders and averaged weekly.
- Speed: ShipBob advertises 2-day shipping coverage across the entire contiguous US through its 2-Day Express program. It publishes no same-day cutoff time.
- Retail: EDI with 200+ retailers through SPS Commerce, Amazon FBA prep, and kitting for subscription boxes, gift sets and bundles.
- Pricing and terms: quote only. The pricing page is a form with no dollar figures, and its terms let a brand end the agreement at any time, as long as it has no unpaid balance.
- Reviews: Trustpilot 4.0 from 1,105 reviews, 203 of them in the last 12 months. Shopify App Store 4.2 from 285.
Named customers include Bloom, Our Place, Dossier, PetLab and Tonies. ShipBob focuses on international reach, because a brand selling in the UK, the EU or Australia can stock inventory in those countries. 17% of its Trustpilot ratings are 1-star, and the newest ones cite slow support and lost packages.
Best suited for: DTC brands that want inventory spread across a large network, with warehouses in the US, Canada, the UK, the EU and Australia. Brands that rely on fast answers from the warehouse should ask who handles their account day to day before signing, and those that have custom kitting, assembly, or retail requirements should trial a few projects before committing.
3. DCL Logistics, best for hazmat and lithium battery brands at 2,000+ orders a month
DCL started in 1982 as DisCopyLabs under founder Norman Tu, who still leads it, and is based in Fremont, California. It ships from four US regions (the Bay Area, Southern California, Louisville and York, Pennsylvania) with more than 680,000 sq ft between them. Oura, Therabody and Shokz are among the brands it names.
- Accuracy: order accuracy above 99.8 percent, and 99% to 99.64% on B2B and retail orders, depending on the page.
- Speed: orders in before the noon cutoff ship the same day, and DCL's pages put 2-day ground coverage at 95% to 99% of the US.
- Retail: managed EDI for Kroger, Costco, Walmart and Target, 150+ retailer routing guides, kitting, and every Amazon program including FBA and Seller Fulfilled Prime.
- Compliance: ISO 9001:2015, FDA food facility and medical device registrations, and DOT-compliant handling for lithium-ion batteries.
- Pricing and reviews: quote only. No reviews yet on Trustpilot, and BBB has not issued a rating.
DCL fits brands with lithium batteries and other dangerous goods, and brands that want stock on both coasts. Its own site puts its sweet spot at 2,000+ DTC orders a month.
Best suited for: Brands whose products need DOT-compliant dangerous goods handling, such as lithium-ion batteries, shipping 2,000+ DTC orders a month alongside retail and Amazon programs. DCL says brands below that volume may find better economics with a 3PL built for smaller accounts.
4. ShipMonk, best for high-volume DTC brands selling in Europe
ShipMonk was founded in 2014 and is based in Fort Lauderdale. It says it operates twelve owned fulfillment centers (its locations page lists ten) across the US, Canada, the UK and mainland Europe, including a 406,000 sq ft apparel building in Louisville with 60 dock doors. It works with brands shipping 500+ orders a month and names Dr. Squatch, Larroudé and Tao Clean among them.
- Accuracy: 99.9% self-published order accuracy.
- Speed: 2-day delivery to 95% of the US, with operations 7 days a week.
- Retail: its own EDI or SPS Commerce, and a Perfect Order Program that credits eligible orders when a ShipMonk error causes a chargeback. FBA prep and kitting, with a batching fee when a batch has fewer than 50 identical orders.
- Pricing and terms: quote only, with a published formula for its monthly floor: your monthly order volume times your first-item pick fee, less 20%. Contracts run one year and renew automatically unless you give 30 days' notice before the term ends.
- Reviews: Trustpilot 2.6 from 430 reviews (22% 1-star, 21 in the last 12 months), Shopify App Store 4.4 from 102. BBB rates it A-, and its one BBB customer review gives 1 of 5 stars.
ShipMonk owns warehouses in Canada, the UK and the EU.
Best suited for: High-volume DTC brands that need owned warehouses in the US, Canada, the UK and the EU, with B2B and FBA prep in the same network. Read the monthly-floor and auto-renewal terms before you sign.
5. Stord, best for enterprise omnichannel brands that need cold chain
Sean Henry and Jacob Boudreau started Stord in 2015 in Atlanta, where it is still based. In May 2026 it reported nearly 100 fulfillment locations, about 20 operated by Stord and 80 by partners, all on one operating system. Stord bought Ware2Go from UPS in 2025, adding 21 fulfillment centers, and Shipwire from CEVA, among 8 acquisitions. It says 1,000+ brands use it, including AG1, True Classic and Native, and its May 2026 release says it powers over $15 billion in GMV a year. It raised a $250M Series F in May 2026.
- Accuracy: 99.9% fulfillment order accuracy, and it advertises 99.5% coverage with 1 to 2 day ground.
- Cold chain: frozen, refrigerated and chilled warehouse capacity, with Primus, USDA and Organic certifications.
- Retail: B2B fulfillment, retail distribution, kitting, EDI connectivity, and LTL and drayage freight.
- Software: order management, order routing, a WMS and returns tools sold alongside the warehouses.
- Pricing and reviews: quote only, with spend floors set per contract. Two Trustpilot reviews, too few to rate, and no BBB business profile found.
Stord beats KSP on cold chain and network size.
Best suited for: Enterprise omnichannel brands that want fulfillment, cold storage and order-management software from one vendor. About 80 of its sites are partner-operated, so ask which operator would hold your inventory before you sign.
6. Flowspace, best for brands that want a wide US network and a switching credit
Flowspace was founded in 2017 by Ben Eachus and Jason Harbert and is based in the Los Angeles area. Its network covers 36 US metros plus Toronto and Vancouver, it publishes no warehouse count, and it recruits independent warehouses into the network.
- Accuracy: 99.5% of picks correct, and a 98% on-time ship rate.
- Retail: EDI-compliant retail fulfillment (EDI setups take 2 to 6 weeks), kitting and bundling, FBA prep, lot and expiry tracking, temperature-controlled storage, and FDA and GFSI certified facilities.
- Switching credit: its Fulfillment Freedom Fund offers up to $50,000 in invoice credits by order-volume tier. A brand at 1,000 to 2,999 orders a month gets up to $1,000, applied as invoice credits over 12 months, with no cash. To get it, a brand signs a 15-month term with a set monthly spend, and a brand that leaves early repays the credits already applied. Applications close December 31, 2026.
- Pricing: quote only, and its FAQ says spend floors may apply.
- Reviews: Trustpilot 4.9 from 263 reviews, 3 of them in the last 12 months. BBB has not issued a rating.
Several Flowspace pages promise no long-term contracts, while its switching credit and its free-onboarding offer both come with 15-month terms.
Best suited for: Brands shipping 1,000+ orders a month that want a wide US network and a switching credit, and can commit to a 15-month term. Brands at 1,000 to 2,999 orders a month qualify for $1,000 at most, so price all 15 months of the contract first.
7. Red Stag Fulfillment, best for heavy, bulky and high-value products
Red Stag was founded in 2013 by Jordan Mollenhour and Dustin Gross and is based in Knoxville, Tennessee. It has two US warehouses, Sweetwater, Tennessee (700,000 sq ft) and Salt Lake City (450,000 sq ft), and says together they reach 96% of the US in 2 days by ground. Its homepage pitch is "Products bigger than a toaster or heavier than 10 pounds? We should talk." Nike Strength, HexClad and Concept2 are among the brands it lists.
- Lost and damaged units: Red Stag reimburses your cost for any item it loses or damages. For a wrong order, it fixes the mistake and covers the shipping, including the return of the wrong item.
- Accuracy: no accuracy percentage published. The mispick policy above stands in for one.
- Retail: routing-guide compliance, EDI, LTL and FTL, kitting and light assembly, FBA prep, and Seller Fulfilled Prime for extra-large items.
- Pricing and terms: quote only, no fixed order floor (its own comparison guide lists 200+ orders a month), and a choice of month-to-month or long-term contracts.
- Reviews: one Trustpilot review, too few to rate. BBB A+.
Red Stag says apparel- and footwear-only brands, high-volume DTC brands shipping products under 5 pounds, and international-first brands are usually better served elsewhere.
Best suited for: Brands whose products are bigger than a toaster or heavier than 10 pounds. Red Stag itself says high-volume DTC brands shipping products under 5 pounds are usually better served elsewhere.
8. LVK, best for brands that want one per-order rate
LVK is the fulfillment network that used to be ShipHero Fulfillment. ShipHero's fulfillment page now redirects to lvk.com, and LVK still runs on ShipHero's warehouse software. It operates six warehouse locations: Allentown, Fort Worth, Jacksonville and North Las Vegas in the US, and Toronto and Vancouver in Canada. Orthofeet and The Chosen are among its named customers.
- Pricing: one rate per shipped order plus storage, with one pick included, extra picks billed per pick, and receiving and surcharges billed separately. No onboarding or setup charge, and no published rate card.
- Speed: standard orders received before 12 p.m. ET ship the same business day, expedited orders before 1 p.m. ET.
- Services: DTC pick and pack, B2B fulfillment, kitting, returns, and LTL and FTL freight. Hazmat SKUs ship by DHL Ground only, at 7 to 15 days.
- Terms: contracts renew automatically for one-year terms unless either side gives 30 days' notice before renewal, and a brand that terminates gives 90 days' notice and pays a penalty fee set in the signed agreement.
- Reviews: Trustpilot 4.8 from 113 reviews, 41 of them in the last 12 months. Shopify App Store 4.2 from 90. BBB rates predecessor entity Ship Hero, LLC a B-.
LVK leads its homepage with apparel, CPG and electronics. It publishes no order accuracy figure and no EDI capability.
Best suited for: Apparel, CPG and electronics brands that want one rate per shipped order and owned warehouses in the US and Canada. Brands with retailer EDI programs should confirm EDI support first, because LVK doesn't publish it.
9. Saddle Creek Logistics, best for enterprise brands that want warehousing and trucking together
Saddle Creek was founded in 1966 in Lakeland, Florida by David Lyons and Carl Strang, and Grady Martin became CEO on July 1, 2026. It has 46 locations with 31 million sq ft of warehouse space, 6,000+ associates and a private fleet of 440 trucks. Named clients include doTERRA, Bobbie, Madison Reed, Jocko Fuel and The Honest Kitchen.
- Accuracy: no company-wide figure published. One case study reports 99.9% order accuracy for Madison Reed, above that client's SLA.
- Cold and food-grade: temperature-controlled space and FDA, USDA, BRC and AIB certified food-grade space at select sites.
- Retail: kitting and retail prep through its SC Brand+ services, including labeling and pricing items, hanging clothing and assembling store displays. EDI is listed as part of its transportation system.
- Transportation: its own fleet plus brokerage for truckload, LTL and intermodal.
- Pricing and reviews: quote only. One Trustpilot review, too few to rate. BBB C+.
Saddle Creek adds USDA, BRC and AIB certified food-grade space at select sites. Brands can choose a dedicated warehouse or shared multi-client space, and the company marked its 60th year in 2026.
Best suited for: Enterprise brands that want warehousing, food-grade space and its own truck fleet from one company. It publishes no company-wide accuracy figure, so ask for the number that would go into your contract.
How do the best 3PL companies compare side by side?
The columns follow the ranking criteria: fit, warehouses, published order accuracy, kitting and retail EDI, published pricing and public reviews. "Not published" means we couldn't find the figure on the 3PL's own site. Review cells show total reviews and reviews from the last 12 months, read from Trustpilot profiles on October 30, 2026. Profiles with one or two reviews are marked too few to rate. Each cell ends with the company's BBB rating where one exists.
| 3PL | Best for | Warehouses | Published order accuracy | Kitting + retail EDI | Published pricing | Public reviews (total / last 12 months) |
|---|---|---|---|---|---|---|
| KSP Fulfillment | DTC and retail brands with 500-10,000+ orders per month that need kitting, retail compliance and 99.999% order accuracy from one building | 1 US building, ~225,000 sq ft | 99.999% across 32.1M orders | Yes, one inventory, EDI through SPS Commerce | Quote, sample invoice walked line by line | Google 4.5 (Oct 2026) · BBB A+ · client references on request |
| ShipBob | DTC brands that want inventory spread across a large network, with warehouses in the US, Canada, the UK, the EU and Australia | 50+ in 5 regions | 99.97% | Yes, EDI with 200+ retailers | Quote only | Trustpilot 4.0 (1,105 / 203) · BBB A+, accredited |
| DCL Logistics | Brands whose products need DOT-compliant dangerous goods handling, such as lithium-ion batteries, shipping 2,000+ DTC orders a month alongside retail and Amazon programs | 4 US regions, 680,000+ sq ft | Above 99.8 percent | Yes, managed EDI, 150+ routing guides | Quote only | No reviews yet · BBB not rated |
| ShipMonk | High-volume DTC brands that need owned warehouses in the US, Canada, the UK and the EU, with B2B and FBA prep in the same network | 10 to 12 owned (pages differ), 4 regions | 99.9% | Yes, own EDI or SPS | Quote, monthly-floor formula published | Trustpilot 2.6 (430 / 21) · BBB A-, one 1-star BBB review |
| Stord | Enterprise omnichannel brands that want fulfillment, cold storage and order-management software from one vendor | About 20 own + 80 partner sites | 99.9% | Yes | Quote, spend floors per contract | 2 Trustpilot reviews, too few to rate · no BBB profile |
| Flowspace | Brands shipping 1,000+ orders a month that want a wide US network and a switching credit, and can commit to a 15-month term | Not published (36 US metros) | 99.5% of picks | Yes | Quote, spend floors may apply | Trustpilot 4.9 (263 / 3) · BBB not rated |
| Red Stag Fulfillment | Brands whose products are bigger than a toaster or heavier than 10 pounds | 2 US, 1,150,000 sq ft | Not published | Yes | Quote, no fixed order floor | 1 Trustpilot review, too few to rate · BBB A+ |
| LVK | Apparel, CPG and electronics brands that want one rate per shipped order and owned warehouses in the US and Canada | 6 (US and Canada) | Not published | Kitting yes, EDI not published | One rate per order plus receiving and surcharges, no rate card | Trustpilot 4.8 (113 / 41) · BBB B- as Ship Hero LLC |
| Saddle Creek Logistics | Enterprise brands that want warehousing, food-grade space and its own truck fleet from one company | 46 locations, 31M sq ft | Not published | Kitting yes, EDI listed under transportation | Quote only | 1 Trustpilot review, too few to rate · BBB C+ |
Which 3PL fits your products and channels?
Most brands can narrow the list to two or three names from what they ship and where it goes.
| If you ship | Look for | Best fit |
|---|---|---|
| Kits, bundles or retail rollouts | A kitting floor in the same building as daily orders, with every component counted at receiving | KSP Fulfillment |
| DTC orders plus Target, Walmart or Costco purchase orders | EDI, routing-guide checks before the truck leaves, one inventory count | KSP Fulfillment |
| Subscription boxes | Each month's box built to a bill of materials and stored in the same count as single orders | KSP Fulfillment, and the subscription box fulfillment companies compared |
| Supplements and vitamins | Lot and expiry recorded at receiving, first-expiring-first-out picking, FDA-registered storage | KSP Fulfillment, and the best 3PLs for supplement brands compared |
| Devices with built-in lithium cells, like wearables and battery toys | An RF scan on every pick and ground shipping as non-hazmat | KSP Fulfillment |
| Leaving a 3PL that's losing orders or going quiet | A named account manager, a written response time, and an onboarding plan built around your inbound | KSP Fulfillment |
| Products over 10 pounds or bigger than a toaster | Oversize handling and racking built for heavy freight | Red Stag Fulfillment |
| Frozen or refrigerated food | Frozen and refrigerated capacity with USDA certification | Stord |
| Food that needs certified food-grade storage | BRC, AIB or USDA certified sites | Saddle Creek Logistics |
| Hazmat, including standalone lithium batteries | DOT-compliant dangerous goods handling | DCL Logistics |
| Apparel in many sizes and colors | An apparel-focused building or program | ShipMonk (Louisville apparel building) or LVK |
| Orders to customers in the UK, the EU or Australia | Warehouses in those countries | ShipBob (UK, EU, Australia) or ShipMonk (UK, EU) |
What should you check in an ecommerce 3PL's platform integrations?
Every order your store takes has to reach the 3PL's warehouse system, and every shipment has to post tracking and an updated count back to the store. Ask each 3PL on your shortlist how that works for your platform, KSP included, then watch one test order make the full trip before the first pallet ships. The checks change by platform.
Shopify
Ask whether the 3PL's Shopify connection syncs inventory both ways, how bundles and kit SKUs come through, and what happens to an order a customer edits after checkout. Our guide to choosing a Shopify 3PL covers the connector checks one by one.
BigCommerce
BigCommerce's app marketplace lists 173 apps under Shipping & Fulfillment, and most on its first page are label, rate and tracking tools. Ask whether the 3PL connects to BigCommerce directly or through one of those shipping apps, and who fixes the connection when an order stops syncing.
Magento (Adobe Commerce)
Magento Commerce was renamed Adobe Commerce in April 2021, and Magento Open Source is the free, self-hosted edition. Ask whether the 3PL's connector supports your edition and version, whether it reads any custom order statuses and product attributes your store uses, and who updates it after you upgrade.
Salesforce Commerce Cloud (Demandware)
Salesforce bought Demandware in 2016, and the platform is now Salesforce Commerce Cloud. Commerce Cloud sells order management alongside the storefront, so orders can reach a warehouse from either one, or from your ERP. Ask where the 3PL picks orders up (the storefront, order management or your ERP), and how often inventory counts reach the storefront.
Ecwid
Ecwid, now part of Lightspeed, adds a store to a website you already have and can connect sales channels like Amazon. Ask whether the 3PL connects through Ecwid's API or through a third-party tool, and run a test order end to end before go-live.
SPS Commerce for retail EDI
SPS Commerce is a retail EDI network rather than a store platform: it carries purchase orders, ship notices and invoices between brands, retailers and 3PLs, and lists 46,000+ subscribing customers. For Target, Walmart or Costco orders, ask whether the 3PL is already set up on SPS, which documents it sends back, starting with ship notices and carton labels, and who maps each retailer's routing guide.
What are good 3PL alternatives to Amazon FBA if you also sell on your own website?
Good 3PL alternatives to Amazon FBA for sellers with their own website are ecommerce 3PLs that ship website orders and prep Amazon inventory from one stock. On this list, KSP Fulfillment, ShipBob, ShipMonk and DCL all do both. Amazon's Multi-Channel Fulfillment also ships website orders, but it packs them in unbranded boxes by default.
A 3PL also keeps your branded boxes and inserts on website orders, and it holds stock you can split between FBA replenishment and your own channels as sales move. At KSP, FNSKU labeling, polybagging, bundling and case and pallet prep for Amazon happen in the same building that ships your DTC parcels and retail POs, so one count covers all three.
Are the largest 3PL companies the best choice for an ecommerce brand?
Rarely. "Top 3PL companies" rankings sort by revenue, and Amazon, freight brokers and contract-logistics firms lead them. Armstrong & Associates' 2026 list of the largest U.S. 3PLs ranks by 2025 gross logistics revenue: Amazon first, then C.H. Robinson at $14.8 billion, GXO at $13.2 billion and J.B. Hunt at $11.3 billion. A&A adds up transportation management, dedicated contract carriage and warehousing revenue, so the list measures overall size across freight and warehousing. A brand shipping 2,000 parcels a month plus a few retailer POs needs a same-day cutoff, order accuracy it can hold the 3PL to, and kitting, and none of that shows up in a revenue ranking.
At a 3PL that size, a brand shipping 2,000 orders a month is a small account, and small accounts get a ticket queue. At KSP your account manager works 30 feet from the warehouse floor and answers account issues within 2 hours.
What results do brands get with KSP?
A display program had to reach 611 Target stores ahead of a fixed installation schedule. KSP cross-docked 20 inbound truckloads, more than 800 pallets, built 20 kit configurations across 8 SKUs and more than 75,000 cartons, and had all 611 outbound pallets built within four weeks of receiving the product. Each pallet carried 12 custom placards, three per side, so every delivery reached the right department and team at the store. All 611 stores received their shipments on time, ahead of the installation schedule, with no damage or shortages, and KSP did it without adding warehouse space or renting trailers.
A premium linen brand's 3PL was acquired, response times slowed, and receiving errors left inventory unsellable for weeks going into November. After the move to KSP, issue resolution went from weeks to 10 minutes, 99.5% faster, with zero receiving errors blocking sales. Read the premium linen case study.
On the same kitting floor, one client program of over 20,000 promotional kits was assembled and shipped with zero errors.
Frequently asked questions
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